Policies

We strive to make sure our customers have a happy experience with us.

We do not accept returns, exchanges or cancellations. But if you have any issues with your order please do not hesitate to contact us.

Huycks Bay Designs is not responsible for undelivered items due to incorrect address, or packages that are damaged or destroyed by transit. 

Please ENSURE YOUR ADDRESS IS CORRECT. If it is not, please contact us immediately to correct it. Packages returned to us because of an incorrect address can be sent again to the correct address the customers expense.

Both made to order and custom designs are one of a kind. It is impossible to make an exact copy of a sign. The grain of the wood and patterns can make stain colours look slightly different. Each piece is distressed by hand and therefore will vary per piece. 

We believe the natural character of the wood (cracks, chips, knots and nicks) is a great feature of the wood, and gives each piece its own unique rustic touch.